We're here to help.

1. Install KioskFrame from the App Store on your iPhone or iPad.
2. Open the app. You'll see the fullscreen browser view.
3. Tap the small gear icon in the corner to open Settings.
4. Enter your kiosk URL in the Kiosk URL field.
5. Tap Done. The browser loads your URL in fullscreen.

That's it — your kiosk is running.

The gear button is intentionally subtle. By default it sits in the bottom-right corner. You can move it to any corner in Settings → Gear Button Position.

If you don't see it, try tapping the area near the corner — there may be a tap delay or it may have blended into your kiosk content.

Operator PIN protection is on the roadmap as a Pro feature. In the meantime, you can use iOS Guided Access (Settings → Accessibility → Guided Access) to prevent users from exiting the app entirely.

Go to Settings → Screensaver. You can enable or disable the screensaver and set the idle timeout (how long before it activates). Tap anywhere on the screensaver to return to your kiosk content.

Yes. JavaScript is enabled by default. You can disable it in Settings → JavaScript if your page doesn't need it.

Yes — the URL Whitelist feature (Pro) lets you define a list of allowed domains. Any navigation outside that list is blocked. You can add multiple domains and wildcard subdomains.

The free tier gives you the core kiosk experience — fullscreen browser, gear button access, URL configuration, JavaScript toggle, and screensaver. There is no time limit on the free tier.

Pro features (URL whitelist, custom branding removal, and upcoming additions) require a subscription or lifetime purchase.

• URL Whitelist — restrict navigation to approved domains
• Remove KioskFrame branding from the display
• All future Pro features as they're added

Pro is available monthly ($4.99/mo), yearly ($49.99/yr), or as a lifetime purchase ($99.99).

Monthly and yearly plans include a 14-day free trial. You won't be charged during the trial period. If you cancel before the trial ends, no payment is taken. Apple handles billing — you can manage or cancel the trial in your Apple ID settings.

Subscriptions are managed entirely by Apple. To cancel:

1. Open the App Store on your device.
2. Tap your profile photo → Subscriptions.
3. Find KioskFrame and tap Cancel Subscription.

You'll retain Pro access until the end of the billing period.

Try tapping Restore Purchases in Settings → Upgrade to Pro. This re-checks your App Store entitlements. Make sure you're signed in to the same Apple ID you used to purchase.

If it still doesn't activate, email us at hello@kioskframe.com with your Apple ID email and we'll help resolve it.

Yes. The lifetime purchase grants access to all current and future Pro features — there are no additional charges for new Pro additions.

KioskFrame requires iOS 17.0 or later. It runs on any iPhone or iPad that supports iOS 17:

• iPhone: iPhone XS / XR and later
• iPad: iPad mini (5th gen+), iPad Air (3rd gen+), iPad Pro (all), standard iPad (6th gen+)

The kiosk browser requires internet to load remote URLs. If your kiosk content is hosted locally or the connection drops, the page will show a network error — this is standard WebView behavior. The app itself continues to run and will reload automatically when connectivity returns.

No. We collect only anonymous, aggregate usage analytics (via PostHog, EU-hosted). We never read, record, or transmit the URLs you configure, the content displayed in your kiosk, or any personal information. See our Privacy Policy for full details.